Unmanned Surveillance for Complex Claims Investigations
Gain additional visibility when traditional surveillance alone may not provide the complete picture.
Claims Bureau’s unmanned surveillance services utilize strategically deployed, motion-activated surveillance units to support long-term care, disability, workers’ compensation, property, casualty, liability, and other complex claims investigations.
When Traditional Surveillance Has Limitations
Not every investigation occurs under ideal conditions.
Rural properties, overnight activity, multiple travel routes, extended observation periods, and highly visible residential communities can create challenges for traditional surveillance efforts.
Claims Bureau’s unmanned surveillance capabilities provide an additional investigative option that helps clients obtain valuable information when conventional surveillance methods may be difficult, impractical, or insufficient on their own.
What Is Unmanned Surveillance?
Claims Bureau’s unmanned surveillance service utilizes discreet, stationary, motion-activated surveillance units that can be strategically deployed to monitor activity at a designated location over an extended period of time.
These units provide continuous visibility while capturing activity as it occurs, helping support claims investigations that may require longer observation periods or enhanced investigative coverage.
Most importantly, unmanned surveillance is not intended to replace experienced investigators. It serves as another tool that can support broader investigative strategies and help provide a more complete understanding of claim circumstances.
Applications for Unmanned Surveillance
Long-Term Care Investigations
Help verify caregiver attendance, service activity, and overnight care arrangements while supporting claims verification efforts.
Workers’ Compensation Investigations
Support surveillance and claims investigations when longer observation periods or additional coverage may be beneficial.
Disability Investigations
Provide additional visibility that may assist in evaluating claim circumstances and identifying investigative leads.
Property, Casualty & Liability Investigations
Assist with fact gathering, activity verification, and investigative review in select property, casualty, and liability matters.
Rural & Difficult-to-Monitor Locations
Provide visibility in situations where traditional surveillance may be limited by geography, multiple egress routes, remote properties, or other environmental challenges.
Benefits of Claims Bureau’s Unmanned Surveillance Services
Extended Observation Capabilities
Maintain visibility over multiple days and overnight periods when longer observation windows are needed to support investigative objectives.
Additional Investigative Coverage
Supplement traditional surveillance efforts with enhanced visibility into activity at a location.
Claims Verification Support
Help verify reported activity, service attendance, and other claim-related information while supporting informed decision-making.
Strategic Deployment
Utilize surveillance resources more efficiently by supporting broader investigative objectives.
Nationwide Availability
Access unmanned surveillance services through Claims Bureau’s nationwide investigative network.
Working Alongside Traditional Investigations
Unmanned surveillance is most effective when used as part of a comprehensive investigative strategy.
Claims Bureau combines unmanned surveillance with traditional surveillance, field investigations, claims verification services, SIU support, background investigations, litigation support, and other investigative resources to provide clients with a more complete understanding of claim circumstances.
Information gathered through unmanned surveillance may help investigators determine when additional field surveillance or investigative resources should be deployed. It can also provide valuable visibility during periods when traditional surveillance may be difficult to maintain. Used together, these investigative methods help create a more complete picture while allowing experienced investigators to respond strategically as new information becomes available.
While unmanned surveillance units are designed to operate without a field investigator on-site, they remain professionally managed and supported throughout the investigation. Claims Bureau actively monitors and maintains these investigative resources to help ensure they continue supporting the objectives of each assignment and delivering reliable investigative results.
Our experienced team remains at the center of every investigation, using available tools and resources to help deliver meaningful investigative insight.
Professional, Responsible & Legally Compliant Investigations
Claims Bureau understands that clients expect investigative services to be conducted responsibly and in accordance with applicable legal and professional standards.
Unmanned surveillance is no exception.
Every assignment is carefully evaluated to determine whether unmanned surveillance is an appropriate investigative solution.
When utilized, it is deployed in accordance with applicable laws, regulations, and established investigative standards, helping clients obtain the information they need while maintaining the professionalism and integrity they expect from a trusted investigative partner.
Why Claims Bureau for Unmanned Surveillance Services?
Nearly 70 Years of Investigative Experience
Since 1956, Claims Bureau has helped insurance carriers, TPAs, legal professionals, SIU teams, and risk management organizations obtain the information they need to evaluate claims and make informed decisions.
Comprehensive Investigative Solutions
From surveillance and claims verification to litigation support and specialized investigative services, Claims Bureau provides a full range of solutions designed to support complex claims investigations.
Trusted Investigative Partner
Clients rely on Claims Bureau for professionalism, responsiveness, and reliable investigative support across a wide range of claim types and industries.
Contact Claims Bureau to Learn More
Every investigation presents unique challenges, and no single investigative solution is right for every situation.
Whether you’re evaluating a long-term care claim, disability matter, workers’ compensation case, or a complex property, casualty, or liability investigation, Claims Bureau can help determine whether unmanned surveillance is an appropriate solution for your investigative needs.
Frequently Asked Questions