ABOUT CLAIMS BUREAU

Providing insurers, third-party administrators, and self-insured entities with investigation services

 EXPERIENCE MATTERS

Our work product is a reflection of over 60 years of industry experience. Our high standards ensure that every investigator complies with our clients’ policies and procedures. Our quality control process begins at referral intake. We ensure that all referral objectives are clearly defined before assignment to a field investigator. Investigations are closely monitored to ensure the field staff are meeting all assigned criteria.

WHY CHOOSE CLAIMS BUREAU?

Our innovative team of investigation professionals are here to get you results.

Customized
solutions

Nationwide
Coverage

Unmatched Client Retention

INNOVATIVE INVESTIGATIVE SOLUTIONS

Our investigations are flexible, creative and dynamic. Our experienced staff uses the most up-to-date investigative techniques to provide important insights and uncover the information needed to get to a successful resolution.

Life & Health
Property & Casualty
Special Investigations Unit

OUR INVESTIGATION TEAM

Claims Bureau USA is unique. We are structured like no other investigative company in our industry. We have made a commitment to our clients and utilize our own company employees to conduct every investigation. This commitment has enabled our clients to expect and to receive the highest quality product possible.

Our team consists of the brightest and most creative investigators, interviewers, and surveillance agents. Our team is carefully selected, continuously trained and supervised while utilizing our company’s proven investigative techniques and strategies.

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INVESTIGATIVE SERVICES SINCE 1956

Claims Bureau’s origin dates back to 1956 when it was originally organized under the name Casualty, Life and Surety Companies’ Claims Bureau Inc. It was one of the first insurance fraud investigation agencies servicing the insurance industry and covered the six New England states. In 2001, Claims Bureau Inc. began obtaining investigative licenses throughout the United States.

This enabled our company to utilize our proven formula and strategies on a national level. It was at this time that our company began servicing national insurance carriers and Claims Bureau Inc. consequently evolved into Claims Bureau USA.

While our reach and our company continue to grow, we remain partners with our original clients and we have sustained the original principles that our company was built upon: Service, Quality and Integrity.

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SUCCESS STORIES

We get results. View stories from our clients.

“Claims Bureau has always provided excellent service and results for me in a variety of situations. They have been both effective and very professional in each of the matters in which I have employed their services. I have recommended them to anyone who has asked me for a referral for investigative services.”

Bill E.

“Claims Bureau USA is a great company to work with. The assignments are handled promptly with great results! I highly recommend their services!”

Kimberly B.

“I have worked with Claims Bureau USA and Brian Landry for many years. I find Claims Bureau’s work to be of consistently high quality.”

Joy A.

ORDER AN INVESTIGATION TODAY

We provide professional, cost-effective, and timely investigations. Get started today!

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