Canvassing assists all lines of insurance associated with any bodily injury claim. No matter the line of insurance involved, the key point of consideration is that at any time a claimant and/or their attorney may knowingly withhold information pertaining to a claimant’s medical treatment history. Often, claimants pick and choose what medical information is being shared. The ability to further validate or discover other medical providers involved in treating the claimant is always critical in evaluating the claim.
Once your request is reviewed and confirmed, our proprietary software will identify all medical facilities matching the criteria of your selected medical facility types, thus, building a list of medical facilities to be contacted and eliminating all “bad facilities” and duplicate listings. Then, our expertly trained medical canvassing analyst will begin the initial contacts of all medical facilities listed. Upon the completion of the initial canvass, additional QC protocols trigger additional calls or follow-ups for additional results. Finally, the completed canvass is reviewed and a final report is generated.