Identify fraudulent insurance transactions


Professional, cost-effective, and timely investigative services

  • Anti-Money Laundering Investigations
  • Assets Check/Overpayment
  • Background Investigation
  • Death Claim Investigations
  • Employment Interviews
  • Expert Witness Backgrounds
  • Fraud Ring Investigations
  • Geo Fencing Investigations
  • Investigative Surveillance
  • Jury Pool Investigations
  • CAD, Police, Fire & EMS Reports
  • Pre/Post Deposition Backgrounds
  • Social Media Investigations
  • Vehicle Sightings Investigations
  • Virtual Interviews
  • Witness Interviews
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Through our Special Investigations Unit (SIU) services, Claims Bureau USA provides our clients with reliable, thorough, and cost-effective investigations that help identify fraudulent insurance transactions. With experienced investigators from a variety of backgrounds and a combination of field investigations, investigative surveillance, social media and background investigations, and direct and discreet inquiries, we can provide insight into even the most complex cases. Our experience, knowledge, and expertise better equip Claims Bureau USA to manage the size and workloads of our clients’ SIU staff, resulting in improvements in fraud detection, fraud recovery, and cost savings.

Additionally, Claims Bureau USA can work with a client to create investigative company trainings that promote red-flag awareness within their claims department. This allows the client to develop a team of experienced risk and claim analysts who are prepared to evaluate suspicious claims and identify matters that warrant further claim investigation.


Staff Training & Presentations

As part of our value added services and overall partnership with our clients, we often provide in person presentations and trainings. We focus on topics such as fraud awareness, best practices and investigative services training and offer such to claims departments, special investigative units and legal departments.

The intent of these presentations and trainings is to assist our clients in recognizing appropriate claims to refer and to inform them of all of the resources that are available to them in order to achieve a cost effective investigation.


In addition to our presentations and trainings, members of our team routinely take part in roundtable discussions with our clients. During these discussions, claims are reviewed together and an effective and targeted plan of action for investigation is created. Our opportunity to partner during this interaction ensures that all objectives are clearly defined and our clients’ budget is utilized wisely.

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We get results. View stories from our clients.

Claims Bureau Investigative Services

“Claims Bureau has always provided excellent service and results for me in a variety of situations. They have been both effective and very professional in each of the matters in which I have employed their services. I have recommended them to anyone who has asked me for a referral for investigative services.”

Bill E.

“Claims Bureau USA is a great company to work with. The assignments are handled promptly with great results! I highly recommend their services!”

Kimberly B.

“I have worked with Claims Bureau USA and Brian Landry for many years. I find Claims Bureau’s work to be of consistently high quality.”

Joy A.

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