Identify fraudulent insurance transactions



Professional, cost-effective, and timely investigative services

Professional, cost-effective, and timely investigative services

  • Anti-Money Laundering Investigations
  • Assets Check/Overpayment
  • Background Investigation
  • Death Claim Investigations
  • Employment Interviews
  • Expert Witness Backgrounds
  • Fraud Ring Investigations
  • GeoTrac Investigations
  • Investigative Surveillance
  • Jury Pool Investigations
  • CAD, Police, Fire & EMS Reports
  • Pre/Post Deposition Backgrounds
  • SocialTrac Investigations/Monitoring
  • Vehicle Sightings Investigations
  • Virtual Interviews
  • Witness Interviews

Through our Special Investigations Unit (SIU) services, Claims Bureau USA provides our clients with reliable, thorough, and cost-effective investigations that help identify fraudulent insurance transactions. With experienced investigators from a variety of backgrounds and a combination of field investigations, investigative surveillance, social media and background investigations, and direct and discreet inquiries, we can provide insight into even the most complex cases. Our experience, knowledge, and expertise better equip Claims Bureau USA to manage the size and workloads of our clients’ SIU staff, resulting in improvements in fraud detection, fraud recovery, and cost savings.

Additionally, Claims Bureau USA can work with a client to create investigative company trainings that promote red-flag awareness within their claims department. This allows the client to develop a team of experienced risk and claim analysts who are prepared to evaluate suspicious claims and identify matters that warrant further claim investigation.


Staff Training & Presentations

As part of our value added services and overall partnership with our clients, we often provide in person presentations and trainings. We focus on topics such as fraud awareness, best practices and investigative services training and offer such to claims departments, special investigative units and legal departments.

The intent of these presentations and trainings is to assist our clients in recognizing appropriate claims to refer and to inform them of all of the resources that are available to them in order to achieve a cost effective investigation.


In addition to our presentations and trainings, members of our team routinely take part in roundtable discussions with our clients. During these discussions, claims are reviewed together and an effective and targeted plan of action for investigation is created. Our opportunity to partner during this interaction ensures that all objectives are clearly defined and our clients’ budget is utilized wisely.


We get results. View stories from our clients.

“You da man – thanks much. So far, been really impressed with the work at Claims Bureau!!”

SIU Investigator client for National Insurer

“This report and the results your team provide are excellent. Thanks so much and have a great weekend.”

Defense attorney for Regional Firm

“This surveillance video is amazing!! Thank you so much!!!!”

Adjuster for Self-Insured Fortune 100 company

“Thanks much for this wonderful report, you do great work and make my job easier!”

National TPA claim associate managing claims for Fortune 100 client

“Thanks for sharing! Really great results from this investigation.”

Risk Management supervisor for Fortune 100 company

“I’d like to say thanks and how I truly appreciated the quality of the video as it showed the care and attentiveness this investigator had with the case. Looking forward to referring future cases in the Chicago area.”

SR SIU Investigator for National LTD Carrier

“Thank you for this detailed report. This really helps tremendously.”

National TPA claim rep on behalf of Fortune 100 company account

“Thank you very much for the awesome job. I will issue your payment, and will let you know if we need to investigate further.”

National TPA adjuster on behalf of Fortune 100 client account


We provide professional, cost-effective, and timely investigations. Get started today!