Social media investigations focus on a subject’s Internet and social media presence and can be conducted hourly or as part Claims Bureau USA’s SocialTrac program. Investigators provide a clear look into a subject’s Internet footprint using traditional social media platforms, trending and mobile applications, and static Internet references; all research is conducted by licensed investigators with extensive training on the Internet and social media landscape.

SocialTrac offers three tiers:

  1. SocialTrac Plus provides an easy‑to‑understand map of the subject’s social media profiles, highlighting employment, physical activity, and community involvement.
  2. SocialTrac Premier offers a deeper review of the subject’s social media presence, in addition to friends’, family members’, and business associates’ accounts to locate additional posts, photos, and videos of relevance.
  3. SocialTrac Elite includes an exhaustive review of extensive social media accounts, synthesized into a detailed narrative of the subject’s digital life.

 

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