Surveillance is a strategically planned, team‑driven process. Claims Bureau USA assigns a dedicated surveillance manager to oversee each investigation, directing case strategy and providing continuous guidance to field investigators. Our qualified investigators capture professional‑grade, high‑definition video documenting the subject’s daily activities and natural range of motion.
Each operation is tailored to the client’s objectives. Assignments typically span two to five days, with daily shifts ranging from eight to twelve hours, and are preceded by a targeted background investigation to identify the most advantageous opportunities for surveillance and ensure a strong return on investment. Clients receive real‑time updates on progress, key developments, and recommended actions – to include situations where a subject’s whereabouts are unclear, where there is evidence suggesting undisclosed employment, or where environmental conditions limit the ability to conduct discreet surveillance.
Our investigators are equipped with advanced professional equipment, including long‑range lenses, manual‑focus capability, and night‑vision technology, ensuring every viable opportunity is maximized to obtain high‑quality, court‑ready evidence.