Experienced investigation professionals focused on results.


Claims Bureau USA is unique. We are structured like no other investigative company in our industry. We have made a commitment to our clients and utilize our own company employees to conduct every investigation. This commitment has enabled our clients to expect and to receive the highest quality product possible.

Our team consists of the brightest and most creative investigators, interviewers and surveillance agents who are carefully selected, continuously trained and supervised, and who utilize our company’s proven investigative techniques and strategies.


We employ an extensive amount of internal investigators in our corporate headquarters that are responsible for conducting investigations that take place prior to, in conjunction with, or in place of field investigation or surveillance. Their findings often assist our field investigators and surveillance agents with expanding an investigation or targeting surveillance in order to optimize results.

In addition to our 50 plus internal investigators, we employ experienced field investigators, surveillance agents and interviewers who are strategically located throughout the country, which enables us the ability to provide coverage across the United States at local billing rates. As a company, we are licensed to operate everywhere we work. All of our employees are licensed or registered as required by each state and are fully insured. Whether you are in need of one investigation or involved in a project requiring hundreds, our team is built to accommodate your needs.


We get results. View stories from our clients.

“You da man – thanks much. So far, been really impressed with the work at Claims Bureau!!”

SIU Investigator client for National Insurer

“This report and the results your team provide are excellent. Thanks so much and have a great weekend.”

Defense attorney for Regional Firm

“This surveillance video is amazing!! Thank you so much!!!!”

Adjuster for Self-Insured Fortune 100 company

“Thanks much for this wonderful report, you do great work and make my job easier!”

National TPA claim associate managing claims for Fortune 100 client

“Thanks for sharing! Really great results from this investigation.”

Risk Management supervisor for Fortune 100 company

“I’d like to say thanks and how I truly appreciated the quality of the video as it showed the care and attentiveness this investigator had with the case. Looking forward to referring future cases in the Chicago area.”

SR SIU Investigator for National LTD Carrier

“Thank you for this detailed report. This really helps tremendously.”

National TPA claim rep on behalf of Fortune 100 company account

“Thank you very much for the awesome job. I will issue your payment, and will let you know if we need to investigate further.”

National TPA adjuster on behalf of Fortune 100 client account


We provide professional, cost-effective, and timely investigations. Get started today!